Dynamics 365 CRM
Dynamics 365 CRM empowers your team to better manage and nurture relationships with your customers.
Strategically cultivate and manage relationships with current and potential clients.
Dynamics 365 CRM (Customer Relationship Management) is integrated, data-driven software that will help your company manage, track, and store information on current and potential customers in one centralized system.
Dynamics CRM is the perfect solution if you utilize Microsoft Office 365 as it integrates with Office 365 applications and Dynamics Business Central. You can also leverage LinkedIn Sales Navigator to find new sales opportunities and engage potential customers with customized asks. Sales, Customer Service, and Field Service applications can amplify the power of your CRM system.
JoeDynamics is a leading Dynamics 365 CRM partner in Canada. We can support your team in implementing a CRM customized to your business, and we can help you integrate your CRM with Business Central, and your other software applications.
The benefits of Dynamics 365 CRM
Anytime secure, convenient access
Manage your business and customer relationships on-premise, remotely, or in the field with this cloud-based CRM system.
Grows with your business
Not only is this a CRM that streamlines your day to day processes, it can be scaled and adapted as your company grows and expands into new markets.
Robust reporting and analytics
Monitor and track your progress and relationships with intuitive dashboards and charts driven by Power BI.
Account and customer details at your fingertips
Access and store information about the customers and companies you do business with.
Employee collaboration & information sharing
Enable greater collaboration and information and data sharing across all of your teams for improved productivity, culture, and performance.
The power of Dynamics 365 CRM
Dynamics 365 CRM has applications to support your sales, customer service, and field service.
Sales
Grow customer relationships and empower teams with actionable intelligence including managing your sales cycle from lead to opportunity to quote to order.
Learn moreCustomer Service
Manage your customer service and case management, which in turn allows you to resolve customer issues quickly across every communications channel.
Learn moreField Service
Enable your field technicians with intelligent scheduling and dispatch, consistent service delivery, and remote assist to solve issues faster without sending someone onsite.
Learn moreIntegrates with Business Central & more
Connect customer and order data between CRM and Business Central, as well as Outlook, Teams, e-commerce platforms and more.
Learn morePut your CRM to work for your business.
JoeDynamics would love to talk with you to learn more about your business and to see if Dynamics 365 CRM is the right customer relationship management tool for you.